1. Introduction and Acceptance of Terms

These Terms & Conditions (“Terms”) govern your access to and use of suswasthyayogikwellness.com (the “Website”) and the services offered by Suswasthya Yoga & Wellness Center (“we”, “us”, “our”). By accessing the Website, making an enquiry, registering, booking or participating in any service, you agree to be bound by these Terms, our Privacy Policy and our Disclaimer. If you do not agree, please do not use the Website or our services.

2. About Our Services

We offer the following, as described on the Website:

• online yoga classes and at-home yoga classes;
• group and community yoga classes and corporate yoga classes;
• pranayama and mudra classes and singing bowl meditation classes;
• holistic therapy, including wellness counselling, natural diet guidance, special educator support and physical therapy;
• membership programmes, courses, events, and wellness camps or retreats, where offered; and
• yogic products, career listings and wellness-related blog content.

Services are delivered at our studios in Kolkata (Thakurpukur, Joka, and AV Road, Jadavpur), at your location for at-home sessions, at corporate venues, or online. Availability, schedules and formats may change. Service descriptions on the Website are summaries only. Specific details are confirmed at the time of booking.

3. Eligibility

You must be at least 18 years of age and legally capable of entering into a binding contract under applicable law to use our services or make bookings on your own behalf. A parent or lawful guardian must make bookings for, and provide consent on behalf of, anyone under 18. By using the Website, you confirm that you meet these requirements. Certain services, such as pregnancy-related, therapeutic or special-educator support, may carry additional eligibility conditions communicated at the time of booking.

4. Registration, Enquiries and Bookings

We may ask you to provide information (such as your name, contact details, address for at-home sessions and relevant health or wellness details) when you enquire, register or book. You agree to provide accurate, current and complete information and to update us promptly if it changes.

Where applicable:

• bookings may be made by phone, email, messaging platforms, in person or other channels we make available;
• a booking is confirmed only when we acknowledge it, and we may decline or withdraw a booking for operational, safety, capacity or other reasonable grounds;
• you are responsible for keeping any login or registration details confidential and for activity carried out using them; and
• we process your information in accordance with our Privacy Policy.

5. Participation in Classes and Services

When you participate in any service, you agree to:

• follow reasonable instructions from our instructors, therapists and staff;
• arrive or log in on time and attend in suitable condition and attire;
• disclose relevant injuries, pregnancy, medical conditions, medications or limitations before and during participation;
• practise within your own limits and stop if you feel pain or discomfort;
• respect other participants, staff and premises; and
• not record, broadcast or reproduce sessions without our prior written permission.

We may modify, substitute an instructor or venue for, reschedule, combine or cancel sessions where reasonably necessary, and will try to give notice where practicable. We may refuse or end participation if we reasonably consider it unsafe, disruptive or in breach of these Terms.

6. Online Sessions

For online classes, you are responsible for a suitable device, stable internet connection, safe and adequate space, and any third-party platform required. We are not responsible for interruptions or quality issues caused by your equipment, your connection or third-party platforms, to the extent permitted by applicable law. Meeting links and access details are for your personal use only and must not be shared without our permission. Because instructors have limited ability to observe or physically correct you online, you accept increased personal responsibility for your safety.

7. At-Home Sessions

For at-home sessions, you agree to provide a safe, clean, suitable space and to ensure that the location is appropriate for the session. We may decline, pause or end a session if we reasonably believe conditions are unsafe or inappropriate. Details such as serviceable areas, travel arrangements, timing and fees are as communicated at the time of booking.

8. Corporate and Group Engagements

Corporate, group and community programmes may be subject to separate terms or written arrangements agreed with the organisation or group concerned, covering scope, schedule, venue, fees and participant requirements. Where such terms exist, they apply together with these Terms, and in case of conflict regarding that engagement, the specific written arrangement will prevail to the extent of the conflict.

9. Memberships, Fees and Payments

The Website describes membership features, including integrated yoga classes, meditation classes, natural therapy guidance, flexible class timings, community support and participation in wellness retreats or camps, where offered. The Website does not state fixed public pricing for all services. Applicable fees, membership plans, validity periods, inclusions and payment schedules are as communicated to you at the time of booking or registration.

Where applicable:

• fees are payable in advance or as otherwise agreed and communicated;
• we will indicate the accepted payment methods at the time of booking, and third-party payment providers, if used, operate under their own terms and privacy policies;
• you are responsible for any bank, currency-conversion, transaction or similar charges, and for applicable taxes unless stated otherwise; and
• memberships and class packages are personal, non-transferable and non-assignable unless we agree otherwise in writing.

We may revise fees and plans prospectively. Changes do not affect amounts already paid for confirmed services unless otherwise agreed.

10. Cancellations, Rescheduling and Refunds

No general cancellation or refund policy is published on the Website. Accordingly, cancellation, rescheduling, missed-session, pause, extension and refund arrangements, where applicable, are subject to the applicable service terms and as communicated at the time of booking. Please confirm these with us before making payment.

Without limiting the above:

• we encourage you to give us as much notice as reasonably possible if you need to cancel or reschedule;
• where we cancel a session or programme, we will offer a reasonable alternative or, where applicable, an appropriate adjustment or refund of the unused portion; and
• nothing in these Terms limits any rights you may have under applicable consumer protection law that cannot be waived.

11. Events, Courses, Camps and Retreats

Events, courses, wellness camps and retreats may have specific schedules, eligibility, fees, inclusions, travel or accommodation arrangements and participation rules, which are communicated at the time of registration. We may change speakers, instructors, venues, dates or content where reasonably necessary. Unless expressly stated in writing, we are not responsible for travel, accommodation, personal expenses or insurance, and we recommend that you consider appropriate personal insurance where applicable. Certificates, if any, are issued only as stated for the specific course. Completing a course does not by itself guarantee any qualification, licence or professional entitlement.

12. Yogic Products

The Website lists a “Yogic Product” section. Where products are offered, descriptions, availability, prices, shipping, returns and any warranties are as communicated at the time of purchase. Product information is general and does not constitute medical advice. Where applicable, you should check ingredients, suitability and allergies before use and consult a qualified professional if you have concerns.

13. Careers

The Website includes a “Career” section. Listing a vacancy or receiving an application does not create an employment, engagement or contractual obligation. Applications are handled in accordance with our Privacy Policy. We may close, modify or withdraw any opportunity at any time.

14. Health and Wellness Limitations

Our services are for general wellness and are not a substitute for professional medical advice, diagnosis or treatment. Wellness counselling, natural diet guidance, special educator support and physical therapy have limitations and are not emergency or crisis services. You participate voluntarily and at your own risk and are responsible for seeking medical advice where appropriate, especially if you are pregnant, injured or have a medical condition. We do not guarantee any specific result. Please read our Disclaimer, which forms part of these Terms.

15. Acceptable Use of the Website

You agree to use the Website lawfully, responsibly and in good faith. You may use it for personal, non-commercial purposes, such as obtaining information, making enquiries and engaging with our services.

16. Prohibited Activities

You must not:

• violate any applicable law or the rights of others;
• provide false, misleading or fraudulent information, or impersonate any person or entity;
• harass, abuse, threaten or discriminate against staff, instructors or other participants;
• interfere with the Website’s operation, security or performance, or attempt unauthorised access, including through malware, scraping, bots or automated tools;
• use the Website or our content for unsolicited commercial communications or unauthorised commercial purposes;
• copy, resell or exploit our content, classes, materials or recordings without written permission; or
• post or transmit unlawful, defamatory, obscene or infringing content.

17. Intellectual Property and Copyright

Unless otherwise stated, all content on the Website and in our programmes, including text, articles, images, logos, graphics, videos, course and class materials, and design, is owned by or licensed to us and is protected by applicable copyright, trademark and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and view the Website and to use class materials for your personal, non-commercial purposes. All other rights are reserved. Third-party trademarks belong to their respective owners. If you believe content on the Website infringes your rights, please contact us with the relevant details.

18. User-Submitted Information and Content

You are responsible for the accuracy and lawfulness of any information, reviews, feedback, images or other content you submit to us. You confirm that you have the right to submit it and that it does not infringe any third-party rights. By submitting content that you intend us to publish, you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, display and adapt it in connection with our services and promotion, where applicable and subject to any consent required by law. You may ask us to remove content you have supplied, and we will consider such requests in line with our Privacy Policy and applicable law. We may remove content at our discretion if it is inappropriate or unlawful.

19. Testimonials

The Website displays testimonials from individuals about their personal experiences. They reflect the individuals’ own views, are not guarantees or typical results, and do not constitute medical claims. Individual outcomes vary.

20. Third-Party Links and Services

The Website links to or uses third-party services, including social media platforms (Facebook, Instagram, YouTube), messaging services (WhatsApp) and map services. We do not control and are not responsible for the content, policies or practices of third parties. Your use of them is at your own risk and subject to their own terms.

21. Accuracy and Availability of the Website

We make reasonable efforts to keep the Website accurate and available, but we do not warrant that it will be uninterrupted, secure or error-free, or that all content (including schedules, locations, fees and programme details) is complete or current. We may modify, suspend or discontinue any part of the Website at any time without liability, to the extent permitted by applicable law.

22. Limitation of Liability

To the fullest extent permitted by applicable law, we, our owners, instructors, therapists, employees and representatives are not liable for any indirect, incidental, special, consequential or punitive loss, or for any loss of profit, data or opportunity, arising out of your use of the Website or services. To the extent permitted by applicable law, our total liability for any claim relating to a paid service is limited to the amount you paid for that specific service. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, or for death or personal injury caused by our negligence where applicable law does not permit exclusion. Your statutory consumer rights, where applicable, are not affected.

23. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Suswasthya Yoga & Wellness Center and its owners, instructors, employees and representatives from any claims, losses, liabilities and reasonable expenses arising from your breach of these Terms, your misuse of the Website or services, your infringement of any third party’s rights, or inaccurate or withheld information you provide. This does not apply to the extent that a claim results from our own negligence or wilful misconduct.

24. Suspension and Termination

We may suspend, restrict or terminate your access to the Website or services, with or without notice, where we reasonably believe you have breached these Terms, pose a safety or security risk, or are acting unlawfully. You may stop using our services at any time. Any rights or obligations that by their nature should survive termination, including those relating to intellectual property, payment obligations accrued, limitation of liability and indemnification, will continue to apply. Any refund on termination, where applicable, is subject to the applicable service terms and Section 10.

25. Relationship with Our Privacy Policy

Our Privacy Policy explains how we collect, use and protect personal data, and forms part of these Terms. By using the Website or services, you acknowledge it. Your rights regarding personal data are described in the Privacy Policy and under applicable law.

26. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of India. Subject to any mandatory rights you may have under the laws of your own country, the courts at Kolkata, West Bengal, India shall have jurisdiction over any dispute arising from these Terms or our services.

27. Dispute Resolution

We encourage you to contact us first so that we can try to resolve any concern informally and in good faith. If a dispute is not resolved within a reasonable period, either party may pursue the remedies available under applicable law, including mediation or another form of dispute resolution agreed between the parties, where applicable. Nothing in this section prevents either party from seeking urgent relief from a competent court.

28. International Users

The Website is operated from India. If you access it from outside India, you do so on your own initiative and are responsible for compliance with your local laws. We make no representation that the Website or services are appropriate or available in any particular country, and we may limit access or services in any jurisdiction. Where mandatory local consumer or data protection laws give you rights that cannot be waived, those rights remain unaffected.

29. General Provisions

If any provision of these Terms is held invalid or unenforceable, the remainder will continue in effect. Our failure to enforce any right is not a waiver of it. You may not assign your rights under these Terms without our consent. These Terms, together with our Privacy Policy, Disclaimer and any specific booking terms communicated to you, constitute the entire agreement between you and us regarding the Website and services. If there is a conflict, specific written booking terms prevail for the relevant service to the extent of the conflict.

30. Changes to These Terms

We may update these Terms from time to time. The revised version will be posted on this page with an updated “Last Updated” date. Material changes will apply prospectively, and your continued use of the Website or services after the effective date means you accept the revised Terms. Please review this page periodically.

31. Contact Us

If you have questions about these Terms, please contact:

Suswasthya Yoga & Wellness Center
Registered Office: Flat-C1, 4th Floor, 6 Satyen Park, Joka, Kolkata 700104, India
Phone: +91 9883382672 / 7980718380
Email: suswasthya.yoga.wellness@gmail.com
Website: https://suswasthyayogikwellness.com/

We will make reasonable efforts to respond to your enquiry within a reasonable time.